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Workitem has gone to all users!

Written by Anon.

Tuesday, 01 May 2007

This usually occurs if the set of 'possible agents' is very large - usually because the task has been classified as a 'General Task'. In general, if no 'responsible' agents can be found, the workitem is automatically sent to all 'possible' agents.
To solve this problem, reconsider whether using the 'General Task' classificiation is a good idea. Try to restrict the set of 'possible' agents to a sensible subset for all tasks.

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