Knowledge Management - The cornerstone of this Knowledge Management solution, the SAP Knowledge Warehouse (SAP KW), helps companies manage all types of unstructured information, including information not related to SAP, and deliver that information to those who need it. The SAP KW, combined with the SAP Business Information Warehouse (SAP BW) for managing structured data, provides a solid foundation for any company’s business intelligence requirements. Decision-support and analysis solutions, such as SAP Strategic Enterprise Management (SAP SEM), complete the picture to provide an industry-wide, strategic business perspective. Because the SAP Knowledge Warehouse is integrated with the mySAP.com Workplace, it supports the access of the full range of role-specific and general information users need to do their jobs. This information may include context-sensitive help from within SAP transactions, links to related materials or external sources, links to relevant courses or documents, and access to portals, people, and projects. Of course, information is automatically displayed in the correct language, release version, and other characteristics that match the user's profile. This process does not require any special programming effort - the links between SAP transactions and the corresponding information are already in place. |
